Privacy Policy

1. Introduction

Welcome to James Mwangi Coaching. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By using our website jamesmwangi.com and services, you agree to this Privacy Policy. This policy applies to all information collected through our website, mobile application, or any related services.

2. Information We Collect

Personal Information

We collect personal information that you provide to us directly, including:

• Name, email address, and phone number
• Mailing address
• Professional information (occupation, industry)
• Communication preferences
• Coaching goals and objectives
• Payment information

Usage Information

We may also collect information about how you use our website and services:

• Browser type and version
• Device information
• IP address
• Pages visited and time spent on pages
• Referring website

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our coaching services
• To communicate with you, including responding to your inquiries
• To schedule and conduct coaching sessions
• To process payments and send receipts
• To improve our website and services
• To send you newsletters and marketing communications (with your consent)
• To comply with legal obligations

4. Coaching Session Confidentiality

All information shared during coaching sessions is strictly confidential. We adhere to professional coaching ethics and standards to maintain your privacy. Information from sessions will not be disclosed to any third parties without your explicit consent, except where required by law.

5. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with:

• Service providers who assist us in operating our business (e.g., payment processors, email service providers)
• Professional coaches or consultants when you've explicitly agreed to group sessions or referrals
• Legal authorities when required by law or to protect our rights and the rights of others

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure SSL encryption for data transmission
• Secure storage systems
• Regular security audits
• Limited access to personal information

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request copies of your personal information
• Rectification: You can request correction of inaccurate information
• Erasure: You can request deletion of your personal information
• Restriction of processing: You can request limitation on how we use your information
• Data portability: You can request transfer of your information to another organization
• Object: You can object to our use of your information

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Coaching session records may be retained for professional standards compliance.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and assist in our marketing efforts. You can control cookie preferences through your browser settings.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Kenya. Any disputes will be resolved in the courts of Kenya.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Phone: +254 700 000 000
• Address: Nairobi, Kenya